For everyone
Contacting support
Where the Support button is, what to put in a ticket, and what happens after you send one.
How we count & filter traffic
The rules behind every number we bill and report, covering counting, filtering, and identity.
Using the API
Mint an API key, pull your reports and account data from a script, and what stays stable.
Viewability, what the rate means and how to improve it
The share of rendered impressions that were actually on screen, measured from day one and never billed.
What is a served impression, and when am I charged?
Served means the ad actually rendered. That's the billable event, not the ad request.
Your password & signing in
Change your password from Settings, reset a forgotten one by email, and what the "your password was changed" alert means.